• Maintain minimum billable hours and corresponding GP as assigned by the General Manager. This level will be communicated and monitored by the employee and General Manager on a monthly basis.
• Maintain assigned account documentation consisting of the following:
• Site Maps/audits
• User lists
• Password lists
• Third Party Software Install Guides
• Service Orders
• IP Scheme
• Exceptions
• Server Checklist
• Deployment Documents
• Backup reviews and timelines
• Ensure client satisfaction.
• Keep technical skills current.
• Develop sales skills.
• Time tracked entries for all work done each day.
• Submit Service Orders for all work done each day.
• Consistently punctual for all scheduled appointments including scheduled in-shop work.
• Contact clients directly for any changes to schedule appointments.
• Continually seek sales opportunities on all accounts.
• Assist in planning, preparation and presentation of all client reviews along with the assigned account managers.
• Commence with all schedule service for both assigned and unassigned accounts.
• Build common procedures and standards for all consultants to follow.
• Collaborate with peer consultants.
• Develop a team environment at SSI Solutions.
• Help maintain all working areas of SSI Solutions.

• IT related certificate or degree prefered
• Self-motivated and able to work independently to achieve goals
• Ability to work in a dynamic and team based environment
• Excellent communication skills
• Ability to relate technology/business solutions to customer’s strategic objectives
• Excellent problem solving skills
• Ability to cope with account related issues with a clear and concise approach
• Familiarity with a Microsoft environment
• Valid drivers license and reliable vehicle

• Salary
• Monthly Performance Bonus

SSI Solutions thanks all applicants, however, only those applicants we feel would be suitable for this position will be contacted for an interview.